The apply flow now ends in a Calendly-embedded strategy call with the applicant's name, email, phone, and legal entity pre-filled. Applications save to WordPress as the canonical store; booking events fire back to multiflow and mark the lead as confirmed. Admin can forward both events to any CRM via a webhook URL in Settings → multiflow.
apply funnelcalendlyintegrations
April 17, 2026 v1.11.5ImprovementNew
Apply flow simplified to 5 underwriting questions
Reduced from 12 to the 5 that underwriting actually uses: first name, work email, phone, main brand URL, monthly volume. Mobile UX overhauled — bigger headings (34-42px), full-width CTAs, generous touch targets, single question per screen.
applymobile
April 16, 2026 v1.11.0FixNew
Mobile text legibility pass across 106 pages
Every section on every page now uses 82% scrim opacity on mobile (was 28%) so body text reads cleanly over the animated background. Added right-edge fade on horizontal-scroll tables. Tightened heading clamps. Body text forced to high-contrast slate. Tested across 106 views at 390px / 768px / 1400px.
mobileaccessibility
April 14, 2026 v1.10.2New feature
Apple Pay domain auto-verification for new sub-brands
Adding a new sub-brand now auto-hosts the Apple-Pay association file and submits domain verification to the processor within one API call. What used to be a 20-minute manual FTP dance is now zero-click. Works across Stripe, Adyen, Checkout.com, and Payment Plugins.
apple paysub-brandsautomation
April 11, 2026 v1.10.1Fix
Partial refund edge case: cents rounding on split-shipment orders
Orders that split into two shipments and got partially refunded across both were occasionally off by 1c in the operator ledger due to bankers-rounding applied twice. Now rounded once at the consolidated-order level. Back-fills the 117 historically-mismatched rows on next payout close.
refundsledger
April 9, 2026 v1.10.0New feature
Chargeback evidence auto-attach for Stripe-routed disputes
When a Stripe dispute opens on any connected sub-brand, multiflow now auto-attaches the order invoice, shipment tracking PDF, descriptor history, and IP/device fingerprint to the evidence package — then drops a Slack notice with a 72-hour countdown. Operators review + submit; no more scraping three dashboards.
chargebacksstripeautomation
March 31, 2026 v1.9.4Improvement
Per-brand webhook retry policy
You can now set retry cadence (1/5/15/60/240 min + exponential) and max-attempts per sub-brand. High-volume brands with flaky endpoints no longer saturate the shared queue, and a dead-letter queue viewer ships with filters for last-7d / last-30d.
webhooksplatform
March 27, 2026 v1.9.3Platform
Slack Connect incident channel on processor outage
When any upstream processor (Stripe / Adyen / Checkout / Square) degrades past our health-check threshold, multiflow auto-opens a Slack Connect channel with impacted operators, posts the incident doc, and streams status updates until resolved. Channel archives into ops/incident-<id> on close.
incidentsslackstatus
March 22, 2026 v1.9.2New feature
Consolidated payout calendar view
One calendar, all sub-brands, all processors. Expected-deposit dates color-coded by brand, cleared vs pending vs held marked with status pills. Clicking a date opens the underlying batch with txn-level drilldown. Saves operators from reconciling six processor dashboards on Mondays.
payoutsdashboard
March 18, 2026 v1.9.1Improvement
Dashboard filter performance +3.4x
Moved the operator dashboard transaction filter from client-side array scan to indexed Postgres queries with keyset pagination. Ledgers with 100k+ rows now render in 240ms (was ~820ms). Kept the existing UI so no re-training needed.
performancedashboard
March 14, 2026 v1.9.0New feature
CSV export for finance reconciliation
Any transaction filter can now be exported to CSV with columns aligned to QuickBooks Online + Xero import formats. Includes descriptor, fee breakdown (interchange / assessment / processor), refund linkage, and tax rate. One click, no column remapping at month-end.
reconciliationexports
March 8, 2026 v1.8.2New feature
Descriptor change audit log
Every dynamic and soft descriptor change is now logged with who / when / from / to / reason. Exposed on the brand detail page and filterable by operator. Critical for underwriting re-reviews when a brand's billing string drifts from its marketing URL.
descriptorsauditcompliance
March 4, 2026 v1.8.1Fix
3DS2 soft-decline handling on re-attempt
Edge case: issuers that soft-decline with a "try 3DS2 challenge" response were being treated as hard declines by our retry logic. Now correctly re-submits with the challenge flow, recovering ~1.1% of volume on the affected BIN ranges.
3ds2declines
March 1, 2026 v1.8.0Release
Sub-merchant onboarding API v2
Complete rewrite. Single POST with operator + legal entity + principals + bank + descriptor + MCC returns an onboarding token you can paste into a Stripe / Adyen / Checkout hosted onboarding URL. Reduces new-brand spin-up from 3 days of email ping-pong to ~11 minutes.
apionboardingbreaking: no — v1 still supported
February 24, 2026 v1.7.3New feature
Operator referral program launched
50 bps rev-share on every sub-brand an existing operator refers, paid monthly, capped at 24 months per referral. Public page at /refer/ with copy-link, unique UTM codes, and a live referral ledger inside the operator portal.
referralsgrowth
February 20, 2026 v1.7.2New feature
Instant rate-quote widget
Three inputs (monthly volume, avg ticket, vertical) → effective rate + reserve + expected payout cadence in under 400ms. Embeddable via iframe on any operator's marketing page — we host, you style. Drops lead-gen friction hard.
widgetsgrowth
February 15, 2026 v1.7.1New feature
Portfolio reconciliation PDF
One-click monthly portfolio statement covering every sub-brand: GMV, fees, refunds, chargebacks, reserve activity, net deposit. Includes per-processor subtotals and a cash-flow waterfall. Operators forward to their CPA and stop re-building spreadsheets.
reconciliationexportspdf
February 10, 2026 v1.7.0Platform
Multi-region failover for the payout ledger
Ledger-of-record now replicates synchronously across us-east-1 and us-west-2 with RPO < 1s and RTO < 60s. Tested quarterly with a scripted region kill. No operator action required.
infrastructurereliability
February 3, 2026 v1.6.2Improvement
Faster reserve-release preview
The "when does this cash free up" projection on the reserve card now runs entirely server-side with a 5-min cache instead of recomputing from raw ledger entries every page load. 6x faster; same numbers.
reservesperformance
January 28, 2026 v1.6.1Security
MFA enforcement option for operator portals
Operators can now force TOTP MFA on all team members from a single toggle. Session lifetimes drop to 8h and device fingerprints are checked on each refresh. Rolled out to 4 operators in private beta before wider release.
securityportalmfa
January 23, 2026 v1.6.0New feature
Chargeback cost calculator tool
Public tool at /tools/chargeback-cost-calculator/ modeling real monthly cost: refunds + processor fees + network penalties (VAMP / ECM) + ops time. Share-able link with persisted inputs. Became our highest-intent inbound channel within 2 weeks.
toolsgrowth
January 17, 2026 v1.5.3Fix
Webhook signature verification on clock drift
Operators whose servers drifted >5 min saw spurious signature failures. Now accepts a ±10 min window and surfaces the drift in the webhook log so ops can fix NTP without us paging them.
webhooksreliability
January 12, 2026 v1.5.2Improvement
Bulk CSV import for historical transactions
Migrating from another processor? Drop up to 500k rows of historical transactions in standard gateway CSV format and we'll backfill them with original IDs preserved for continuity of your internal analytics.
migrationimports
January 6, 2026 v1.5.0Release
Operator portal v2
Ground-up rewrite. Same routes, same API, entirely new UI: command-palette search (Cmd/Ctrl-K), per-column density, saved views, dark mode locked in. Old portal available at /portal/v1/ through end of Q1 before sunset.
portalux
December 29, 2025 v1.4.2New feature
MATCH list self-check tool
Five questions estimate your MATCH placement risk and map next steps per tier. Public at /tools/match-list-check/. Built from our operational experience placing and un-placing brands across multiple acquirers.
toolsmatchunderwriting
December 21, 2025 v1.4.1Improvement
Reserve math tool: steady-state view
Added a steady-state panel showing locked capital at maturity, weekly release schedule, and the 8%-opportunity-cost delta. Operators running rolling reserves across 5+ brands finally have one place to see the number.
toolsreserves
December 15, 2025 v1.4.0Platform
Processor health dashboard live at /status/
Public status page showing rolling 90-day uptime for every processor we route. Incident timeline includes our RCA + mitigation notes. No fake-green PR theater.
statustransparency
December 3, 2025 v1.3.1Fix
Invoice email template: mobile line-break bug
Long descriptor + order ID combos wrapped badly on narrow mobile email clients (notably iOS Mail < 16). Rewrote the table as single-column flex fallback with explicit word-break rules. Tested across Litmus matrix.
emailmobile
November 26, 2025 v1.3.0New feature
Dispute deflection via pre-chargeback alerts
Integrated Verifi / Ethoca feeds so operators can refund-before-dispute and avoid the chargeback ratio hit. Configurable per-brand auto-refund thresholds (<$50 auto, $50-500 alert, >$500 operator review).
chargebacksdeflection
November 18, 2025 v1.2.1Improvement
API rate-limit headers exposed
We now return X-RateLimit-Limit / X-RateLimit-Remaining / X-RateLimit-Reset on every API response. Helps operators back-off cleanly instead of hammering through 429s blind.
apidx
November 12, 2025 v1.2.0New feature
Role-based access for operator team members
Three built-in roles (Admin / Ops / Viewer) plus custom role builder. Per-brand scoping — a sub-brand's finance admin sees only that brand's ledger. Full audit log of permission changes.
rbacportal
November 3, 2025 v1.0.0Release
v1.0 — general availability
After 14 months in closed beta across 31 operators and 180+ sub-brands, multiflow hits 1.0. What that means: public SLAs, stable API surface with deprecation windows, published RFC-process for breaking changes, 24/7 on-call rotation.
milestonerelease
October 22, 2025 v0.9.4New feature
Reserve math + interchange calculators shipped
Two public calculators: rolling-reserve projector and interchange+assessment+processor-fee breakdown per MCC/card-type. Operators use them in their own quoting conversations; search sends us warm traffic weekly.
toolsinterchange
October 14, 2025 v0.9.1Improvement
Sitemap + structured data coverage
Full JSON-LD coverage across industries / glossary / compare / blog / tools. Breadcrumb + FAQPage + DefinedTerm + Organization + Article schemas. Dynamic sitemap regenerated hourly. Crawl coverage jumped from 14 to 91 URLs within a week.
seostructured-data
October 8, 2025 v0.9.0Platform
Programmatic SEO engine
Content-array + single-template architecture for /industries/, /glossary/, /compare/, /blog/. Adding a new industry / glossary / comparison / post is a single PHP file drop — no new templates needed. Foundation the rest of the content layer is built on.
seoinfrastructure
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